Privacy Policy

World of Protection (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and securely store your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

World of Protection is the data controller responsible for your personal data. For any privacy-related questions, or to exercise your data rights, please contact us at:

Email: info@worldofprotection.co.uk

To provide our security and void property inspection services, we may collect:

• Identity Data: Names of property owners, landlords, or company representatives.
• Contact Data: Billing addresses, email addresses, and phone numbers.
• Property Data: Addresses of properties we inspect or protect, alarm codes, and lockbox combinations.
• Operational Data: Photographs and written notes taken during inspections (which may inadvertently capture identifiable information).
• Website Data: If you contact us through our website or by email, we collect the information you choose to provide in your message.
• Technical Data: IP addresses may be temporarily processed when you use our contact form, for the purposes of website security and spam prevention.

We use your data to:

• Carry out our contractual obligations (accessing, inspecting, and protecting your properties).
• Send you inspection reports, alerts regarding breaches or hazards, and invoices.
• Respond to enquiries you send us.
• Maintain accurate business and accounting records.
• Website security and spam prevention: To protect our website and inbox from malicious activity and automated spam, our contact forms use invisible security measures and temporary IP address processing (rate limiting). This data is processed strictly for security purposes and is not used for marketing or to track your general browsing behaviour.

We process your data on the basis of:

• Contractual Necessity to perform the services you have hired us for.
• Legitimate Interests to manage our business and ensure the security of the sites we inspect.
• Legal Obligation to meet our tax, accounting, and other legal duties.

Our website may use cookies and similar technologies to function correctly and to understand how visitors use the site. You can control or disable cookies through your browser settings.

• Your data is stored securely. Access codes and keys are anonymised or kept separate from full property addresses wherever possible.
• We do not sell your personal data.
• We will only share your information with third parties where required by law — for example, assisting the police (such as Humberside Police) or local authorities regarding a break-in or severe hazard.
• We may use trusted third-party software providers (for example, cloud storage or accounting tools) to store and process data on our behalf. These providers are bound by their own data protection obligations.

Where your data is transferred or stored outside the UK by any of our providers, we ensure appropriate safeguards are in place as required by UK GDPR.

We retain your personal data and inspection reports for the duration of our contract with you, and for up to 6 years thereafter to comply with tax and legal liabilities in the UK. After this period, your data is securely deleted or anonymised.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your data (subject to legal retention requirements).
• Restrict or object to how we process your data.
• Request a copy of your data in a portable format.

To exercise any of these rights, contact us at info@worldofprotection.co.uk. We will respond within one month.

If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Helpline: 0303 123 1113